preloader
Book Online
Have a question?

Email

hello@holisticmatters.co.uk

Phone

07484 676920

Socials

Contact & Info

Get in touch

    Qualifications & Memberships

    A VTCT Level 2 Diploma in Beauty is becoming the industry-required standard and is recognized in many sectors of the beauty industry. This particular course is focused on a range of beauty-related treatments and is a foundation for many professional beauty therapists, either self-employed or within a salon.

    A VTCT Level 3 Diploma in Beauty builds on the Level 2 qualification.

    This qualification develops the attendee's knowledge and understanding of the principles and practice and business practice for complementary therapies.

    The VTCT Level 3 Certificate in Indian Head Massage is a vocationally related qualification that prepares the therapist to provide Indian head massage treatments to a high level of occupational ability.

    Complementary therapies are generally used alongside conventional medicines or treatments. Alternative therapies are used instead of conventional medicines or treatments.

    Using my experience as a nutritional therapist, I also offer nutritional workshops, focusing on how to incorporate healthier options into your diet.

    Associations of Reflexologists, Federation of Holistic therapies (FHT), Nutritional Therapy Education Commission (NTEC)

    Our Terms and Conditions


    All new clients will take part in a full consultation before any treatment. We will store all information in line with the Data Protection Act regulations. Consultation cards will be kept in a securely locked filing cabinet.

    If you need to cancel your appointment, please call at least 24 hours before your appointment time.

    Holistic Matters only offers treatments to guests over the age of 18.

    To ensure you enjoy the full benefit of your treatment, please be prompt to your appointment. If you are more than 10 minutes late and there is another appointment after you, this could result in your treatment being cut short.

    Please make us aware of anything in your medical history that could affect your treatment, for example, nut allergies or recently diagnosed cancer. Receiving chemotherapy or radiotherapy will contra-indicate you from any treatment unless a doctor/specialist can supply a letter informing us you are safe to go ahead with the treatment.

    Please allow 6 months after any recent operations, as these may affect the treatments you can have. Pregnancy treatments are only recommended for guests over 16 weeks pregnant.

    As a holistic therapist, I am not trained to diagnose any ailment.

    Vouchers are non-refundable, non-transferable, and must be redeemed and used by the expiry date shown. If you use a voucher to settle your account, no change will be given. Photocopies will not be accepted, and de-facing gift vouchers will invalidate your voucher.

    For all bookings, we will take a deposit of 50%. If an appointment is cancelled within less than 24 hours of the booked time or in the event that you do not attend, the deposit will not be refunded.

    Privacy Policy


    This privacy policy sets out how we use and protect any information that you give Holistic Matters when you use this website.

    Holistic Matters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    Holistic Matters may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

    What we collect
    We may collect the following information: - name and job title - contact information including email address - demographic information such as postcode, preferences and interests - other information relevant to customer surveys and/or offers

    What we do with the information we gather
    We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
    - Internal record keeping.
    - We may use the information to improve our products and services.
    - We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
    - From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

    Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies
    A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information
    You may choose to restrict the collection or use of your personal information in the following ways:

    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@holisticmatters.co.uk

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish for this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Holistic Matters, 22 Leigh Road, Sittingbourne, ME10 3FF.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

    Deborah Barden

    My therapist Caroline was super professional and obviously very experienced and I can honestly say it was one of the best massages I've ever had.

    Claire Stroud

    I have just returned from a two-night stay at Champneys Eastwell Manor and I wanted to pass on my appreciation and thanks to a member of staff in the spa, Caroline. I saw her on Sunday for a back massage and a facial. I had surgery in April of this year and have been experiencing dreadful back pain ever since. I’ve seen numerous doctors and had physio sessions, etc but nothing was helping my back pain. When I had my back massage the other day Caroline said that she’d found a lot of tension in my hip and had worked on that. For the first time in months I’ve been able to sleep properly and not experienced the pain I was in before. I am so thankful to Caroline and really appreciate the quality of the treatments I had at the spa!! Thank you!

    Judy Hewitt

    The deep tissue massage was great, thank you. Of course, it’s meant to be deep, and so it was, but also felt very relaxing and I felt very much ‘in the now’ with no feeling of being rushed. I had mentioned to Caroline that sometimes, as masseurs are aware, I’m often tense in the back/shoulders. Other masseurs have used a camphor/menthol/eucalyptus-type oil, which then makes me feel cold, making me tense up again! Caroline made sure the oil she used was suitable.