My therapist Caroline was super professional and obviously very experienced and I can honestly say it was one of the best massages I've ever had.

I have just returned from a two-night stay at Champneys Eastwell Manor and I wanted to pass on my appreciation and thanks to a member of staff in the spa, Caroline. I saw her on Sunday for a back massage and a facial. I had surgery in April of this year and have been experiencing dreadful back pain ever since. I’ve seen numerous doctors and had physio sessions, etc but nothing was helping my back pain. When I had my back massage the other day Caroline said that she’d found a lot of tension in my hip and had worked on that. For the first time in months I’ve been able to sleep properly and not experienced the pain I was in before. I am so thankful to Caroline and really appreciate the quality of the treatments I had at the spa!! Thank you!

The deep tissue massage was great, thank you. Of course, it’s meant to be deep, and so it was, but also felt very relaxing and I felt very much ‘in the now’ with no feeling of being rushed. I had mentioned to Caroline that sometimes, as masseurs are aware, I’m often tense in the back/shoulders. Other masseurs have used a camphor/menthol/eucalyptus-type oil, which then makes me feel cold, making me tense up again! Caroline made sure the oil she used was suitable.